Why Work at Apex G.O.S.?

At Apex G.O.S., we're transforming how e-commerce brands deliver customer support. Join a team that values ownership, transparency, and innovation. Work with growing e-commerce brands, use our own cutting-edge platform, and build a career in customer support outsourcing.

Team collaboration and support
Remote-first culture
Skill-building opportunities
Long-term partnership mindset
Quality over quantity
Continuous learning and growth

What to Expect

Competitive Salary

Market-competitive compensation packages that reflect your skills and experience, with regular performance reviews.

Remote-First Culture

Save time and money by working from home. Eliminate daily commute stress and have more time for what matters to you.

Dedicated Team Environment

Work exclusively with one e-commerce brand, building deep expertise and meaningful client relationships.

Stable Work Environment

Long-term client partnerships mean consistent work, predictable schedules, and job security.

Supportive Management

Direct access to leadership, regular feedback, and a management style that values your growth and input.

Communication Skills Development

Hone your written and verbal communication skills working with English-speaking customers and international e-commerce brands.

Current Job Openings

Join our Serbia-based team and help e-commerce brands deliver world-class customer support. We're looking for dedicated, English-fluent professionals who want to grow their careers in customer support outsourcing.

Customer Service Agent

Customer Support
Remote
Full-time

Deliver exceptional customer support for e-commerce brands via live chat, email, and phone. Help customers with orders, returns, product questions, and build lasting relationships.

Key Requirements:

  • Excellent English communication skills (written and verbal)
  • 1+ years customer service experience preferred
  • E-commerce or retail experience a plus
  • Empathetic and solution-oriented mindset

Don't See a Role That Fits?

We're always looking for talented, English-fluent professionals to join our Serbia-based team. Send us your resume and we'll keep you in mind for future opportunities in customer support outsourcing.

Get in Touch