Social Media Outsourcing
That Protects Your Reputation and Turns Comments Into Sales
Stop letting public complaints damage your brand or DMs go unanswered for hours. Get a dedicated team of English-fluent agents who handle comments and DMs on Facebook, Instagram, and TikTok, turning every interaction into a 5-star review or extra sale.
Social Media Is Your Storefront Window — One Unanswered DM Can Cost You Thousands
Generic outsourcing leaves responses slow, off-brand, or robotic — damaging trust and losing sales.
With Apex G.O.S. social media outsourcing, your dedicated Serbia-based team monitors and replies 24/7 with perfect tone, empathy, and upsell smarts — boosting engagement, recovering at-risk customers, and driving real revenue from social channels.
Why Dedicated Social Media Outsourcing Beats Shared Providers for E-commerce Stores
Shared Providers = Problems
Shared social media support outsourcing means agents juggling unrelated brands. Result?
- ×Delayed replies
- ×Mismatched tone
- ×Public complaints that spiral out of control
- ×Lost sales opportunities
Dedicated Team = Results
Our dedicated social media outsourcing teams work exclusively for your store:
- They live in your brand voice and understand your community inside out
- They respond in minutes or less across DMs and comments
- They de-escalate issues before they go viral and recover sales from unhappy customers
- They spot and amplify positive mentions while driving traffic to your store
E-commerce brands that switch to our social media outsourcing see reputation protected, engagement skyrocket, and direct revenue from social interactions increase dramatically.
Let’s Talk About Your GrowthProfessional Social Media Outsourcing — Every Interaction Turned Into Opportunity
Your dedicated team delivers fast, on-brand social media support that protects reputation and drives revenue.
Lightning-Fast Replies
Minutes-or-less responses to DMs and comments, stopping negative momentum dead.
Perfect Brand Voice
On-tone, empathetic replies that feel authentically you, building community trust.
Crisis Prevention & Recovery
Spot and resolve issues early, turning unhappy customers into loyal advocates.
Sales From Social
Guide DM inquiries to checkout and upsell naturally in conversations.
Full Platform Coverage
Facebook, Instagram, TikTok — plus Twitter/X and WhatsApp if needed.
24/7 Monitoring
Never sleep on your socials: full coverage across time zones and viral moments.
Launch Your Dedicated Social Media Outsourcing Team in Just 4 Weeks
From contract to live social media support in just 4 weeks. No shortcuts, no compromises — just fast, quality onboarding.
Deep Dive & Planning
Weeks 1–2
We analyze your tone, community guidelines, common inquiries, and past issues to craft flawless response templates.
Training & Launch
Weeks 3–4
Your dedicated agents master your voice, escalation paths, and sales triggers — ready to represent you perfectly.
Optimization & Growth
Ongoing
We monitor sentiment, track recovery rates, and refine strategies to maximize positive impact.
Transparent Pricing
No Surprises, No Hidden Fees
Simple hourly billing. Minimum 2 agents (40 hours/week each). No long term contracts. Pay only for hours worked.
Get Your Custom QuoteProven Results From Growing E-Commerce Brands
See how E-commerce brands are protecting their reputation and driving sales from social with dedicated support.
Brands That Trust
Apex G.O.S.
Hear directly from founders who reclaimed their time and boosted revenue with our dedicated teams.
Switching to Apex G.O.S. was the best ops decision we’ve made. Support quality is higher than in-house, and costs are 40% lower.
Alex K. - CEO
8-Figure Health & Wellness Brand
They built our entire knowledge base from scratch and now maintain it. Customers solve issues themselves 40% of the time.
Jordan L. - Founder
Subscription Beauty Box
Social media complaints used to take hours. Now they’re resolved in minutes, and often turn into sales.
Taylor M. - Head of CX
Electronics DTC Store
Ready for Social Media Outsourcing That Grows Your Community and Revenue?
Join growing e-commerce brands already protecting their reputation and driving sales from social with dedicated e-commerce social media outsourcing from Apex G.O.S.